Last Updated: January 13, 2026

At FacialClock, we are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our face recognition attendance and workforce management services through our mobile applications, web dashboard, and related tools.

1. Information We Collect

We may collect the following types of information depending on how you use our services:

• Personal Information: name, email address, phone number, employee ID, or user role
• Account Credentials: login details, password (encrypted), authentication tokens
• Attendance Information: check-in/check-out timestamps, shift logs, site or device identifiers
• Device Information: device model, OS version, app version, crash logs, and diagnostic data
• Location Information (if enabled): GPS coordinates during attendance check-in/check-out
• Biometric Information (Face Recognition): face images or face templates used to verify identity

2. Biometric (Face Recognition) Data

Our system may use biometric information to verify identity for attendance events. This may include capturing a face image at the time of registration or attendance verification.

Important: We do not sell biometric information. We use biometric information only to provide identity verification and security for attendance and access control features.

Biometric information may be processed by:

• Our secure internal systems and databases
• Trusted service providers (such as face recognition and cloud services)

3. Camera Permission

FacialClock requires camera access to capture face images for registration and attendance verification. Camera access is used only when required for the feature you are using.

4. Location Permission

If enabled by your company or administrator, FacialClock may collect precise location data during check-in or check-out to verify that attendance is recorded at an authorized site.

Location may be used to:

• Verify on-site attendance (geofence validation)
• Prevent fraudulent check-ins
• Display attendance sites on the dashboard (if configured)

5. How We Use Your Information

We use collected information to:

• Provide and operate our face recognition attendance system
• Verify identity for attendance and workforce security
• Generate attendance reports and dashboards
• Detect suspicious activity or prevent misuse
• Improve app performance, reliability, and user experience
• Communicate with users regarding service updates or account support

6. Data Sharing and Disclosure

We may share your data only as needed for service functionality, including:

• Employers / Administrators: attendance logs, reports, and employee verification results
• Cloud Providers: for hosting, storage, and processing (example: AWS services)
• Service Providers: for email delivery, notifications, or analytics
• Legal Requirements: if required by law, court order, or government request

We do not sell your personal data or biometric information to third parties.

7. Data Retention

We keep data only as long as necessary to provide the service and meet legal, operational, and security requirements. Employers or administrators may control retention settings depending on your organization's policy.

We may retain:

• Attendance logs for reporting and compliance
• Face templates for identity verification (until deletion is requested or account is removed)
• Audit logs for security and troubleshooting

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights such as:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data and/or biometric templates
• Withdraw consent (where applicable)

To make a privacy request, please contact us using the details below.

9. Data Security

We use technical and organizational measures to protect data, including:

• Encryption in transit (HTTPS/TLS) and secure storage where applicable
• Role-based access controls for administrators and staff
• Audit logging of important actions
• Secure authentication and session handling

However, no method of transmission or storage is 100% secure. We work continuously to maintain and improve security practices.

10. Children’s Privacy

FacialClock is intended for business and employee attendance use. Our services are not directed to children under the age of 13, and we do not knowingly collect data from children under 13.

11. International Users

If you access our services from outside your country, your information may be processed and stored in other jurisdictions where our servers or service providers operate.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy on this page, and the “Last Updated” date will be revised.